Online Courses

Q    What is online learning, e-learning, distance learning, etc?
A    “Electronic learning (or e-Learning) is a type of education where the medium of instruction is computer technology. ... pedagogy empowered by digital technology” (http://en.wikipedia.org/wiki/E-learning)
A    “Learning conducted via electronic media, especially via the Internet…” (http://en.wiktionary.org/wiki/e-learning)

Q    Why is there a limit to the number of students for online classes?  Can't you just let everyone who wants to, sign up?  
A    Our online classes are not just voice over power points. We have instructors assigned to every class to help people along, and to answer questions directly and via the chat boards. Our classes are limited to a manageable size for our instructors to have proper quality control.

Q    What are the benefits of online learning over in-person or ‘hands-on’ learning?
A    No travel required, can be ‘in’ the course anywhere you have an internet connection, flexible time management, exposure to wide range of students around the country and the world, and more!

Q    What are the disadvantages of online learning?
A    Lack of practical ‘hands-on’ activity, limited direct and ‘real-time’ interaction with your fellow students and instructor(s), computer/technology requirements, increased need to be self-directed and motivated.

Q    Does online learning cost more or less than in-person learning?
A    Online courses cost relatively the same as in-person workshops. The same course offered online or in-person will cost approximately the same, but will vary in duration – because covering the same material/curriculum takes longer in an online format.

Q    Who should take online courses? Who shouldn’t take online courses?
A    Just about anyone can take an online course – from an office worker  to an engineer. All you need is time, a computer, a good internet connection, and a desire to learn! We do NOT recommend online learning if you don’t have access to a computer or reliable internet connection, you just really don’t like computers, or if you learn best/only through practical, hands-on activity and practice. If you must touch it to get it, online learning isn’t for you. However we must note, many of our students opt to learn the fundamental concepts online, and then gain practical experience by following up with an in-person workshop.

Q    What do I need to be able to learn online? What kind of technology do I need?
A    A working computer (PC or Mac) with modern operating system (PC = Windows XP forward,  Mac = OSX forward),
A    A reliable and fast internet connection (DSL or Cable preferred, dial up will work but will be painfully slow and inefficient and is strongly discouraged)
A    One or more internet browsers (i.e. Mozilla Firefox, Internet Explorer, Safari, etc.)
A    A working email address (i.e.  solarsally@yahoo.com)

A    Basic computer programs to allow you to read articles and view movies and/or animations (Adobe Reader, Flash, Java, etc.). Each course will tell you specifically what you need – almost all of which are free to download from the internet.

A    Please check http://kb.blackboard.com/pages/viewpage.action?pageId=47153441 for a current listing of supported web browsers.

Q    What Learning Management System (LMS) does SEI use to deliver online courses?
A    SEI utilizes the Blackboard Professional Ed learning management system http://www.blackboard.com/

Q    How do I register?
A    Registering for an online class is simple and easy. You can register online, call (970-963-8855 option 1), or mail in a registration form. Note – classes fill early (1-3 months in advance); we recommend registering at least a month before the class starts.

Q    How does the schedule work?
A    The majority of SEI’s online courses are 6 weeks in length (PVOL101 is 5 weeks in length) and are comprised of around 10-15 lessons. Once you register, you will be sent a confirmation email that you are registered for the course.  About 3 to 4 days before the course start date, you will receive an email with instructions of when and how to ‘login’ to your course. Once the course begins, you can follow the suggested course syllabus and your instructor(s) guidance to stay on track. Each week you can generally expect to work on 1-3 lessons; each with their own required reading assignments and ‘challenges’ (i.e. exercises, homework, and quizzes).  For all PV101 courses (online or in-person), students will receive log-in info for their PV101 PREP course 3-4 days after registering for the course.  PV101 PREP is an online self guided course that must be completed prior to the start date of PV101.

Q    Can I work at my own pace, or do I need to login at preset times?
A    The majority of SEI’s online courses are completely self-paced and you can work on them as your personal schedule allows. While instructors will be available to answer questions via email and the discussion board M-F, approx. 9-5pm MST, you are welcome to work on the course during nights and weekends too.  We also recommend that you try to follow the suggested weekly syllabus as best you can so you don’t fall behind. We also recommend working in chronological order. Course ‘challenges’ do not have specific due dates but must be submitted to fully complete the course. Challenges should ideally be submitted per the suggested weekly lesson schedule.

Q    How does testing and evaluation work?
A    SEI’s online courses generally consist of three types of assignments that are referred to overall as ‘Challenges.’ They are: exercises, homeworks and quizzes. All three of these challenges are completed and submitted online, from within the course. Each has its own set of instructions and point value. Typically, you will go through the course materials, readings, presentations, and link first, then practice what you’ve learned with the exercises and homework, and finally take the quiz(zes). Depending on the course, challenges can span a wide variety of formats – from short essays to calculations, multiple choice to internet research, discussion board posts and more. While some challenges are manually graded by instructors, often times they are automatically graded within the system.

Q    What if I have questions about the course material? Can I contact the instructor(s) and how?
A    Yes! SEI’s online instructors strive to be available as much as possible, with ambitious response time goals. Although instructors are not available ‘on-demand’ or via the phone, they are actively monitoring the course discussion board and email inbox.  For all course related questions, you are encouraged to ask your question publically on the discussion board, so that other students will benefit from the interaction. And for all personal issues or grading questions, you can email the instructor directly. You can expect a response to your questions within 24 hours at the absolute longest (excluding weekends), and in fact, many times you will receive a response in 4-8 hrs or less.  In addition, if you need help regarding any logistical, login, course format or computer related issues when the instructors are not available, say 2am on Saturday morning, SEI has contracted with another group to provide 24/7/365 Blackboard system support!

Q  When will the text book and other course materials (if applicable) be sent to me?

A. Online course materials are sent by UPS or USPS, based on the ship-to address provided. They will usually be sent by 2 weeks prior to the course start date, if not earlier.  If you enroll near the start date of an online course, the course materials are sent via UPS or Priority USPS and may arrive after the start of the course. If you live outside the Continental US, please know that even though SEI sends materials promptly, we have no control over when materials will be delivered. SEI also has no control over Customs Charges for International shipments; Customs charges are the responsibility of the participant.

Q    How do I submit assignments online?
A    While the ‘challenges’ can vary from one course or one lesson to another, submitting them is easy and straightforward. Generally you will type in your response(s) (i.e. type in your answer with your calculations or, choose from the multiple choice drop down boxes, etc.) and then simply click a ‘submit’ button and you’re done! On occasion, you may need to submit your answer via a discussion board post or emailed document. But either way, there are always clear instructions provided and help if you need it. There is no mailing or faxing required.

Q    Is there a penalty for late submissions?
A    Since SEI’s online courses are primarily self-paced, course challenges do not have due dates. However, assignments submitted after the course end date will not be graded and you will not receive a certificate of completion for the course. Other than that, consistent ‘late’ submissions will only cause more stress and confusion as you fall further behind.

Q    What is required of me to pass a course?
A    There are two main criteria generally required (depends on course) to pass a SEI online course: (a) you must pass the course with a 70% or better cumulative score and (b) you must fully complete ALL course challenges by the course end date (blank submissions don’t count). While ‘attendance’ is generally not enforced, discussion board participation may be.

Q    How much time do I need per week to complete an online course?
A    While this will vary from course to course and student to student, in general the average weekly time commitment seems to fall in the 10-15 hr range. But remember, this will depend on the specific course and YOU – your background and existing training, your compatibility with online learning, and your ability to dedicate blocks of time to the course. While some students finish a 6 week course in just one week, others feel they could use another 6 weeks, so it really depends. At a minimum, be sure to budget no less than 10 hrs per week.

Q    Can I interact with other students in the course? How and how often?
A    Yes, in a number of ways!  Each course has a discussion board, or public forum (think online classroom) where students can post their questions and comments. The discussion board is broken down by lesson and category to help keep conversations organized, including both an ‘open discussion’ and a ‘introductions’ forum. You are welcome to post your questions, comments and even network with your fellow students here. Instructors actively monitor and facilitate the discussion board. In addition, every student has the option of creating their own personal ‘homepage’ (similar to Facebook or MySpace pages) where they can share contact info, pictures, and other personal information.


Q    Will I have access to the course material on the online classroom when the course ends?
A    Unfortunately no. Once the course officially ends (usually on a Sunday night just before midnight), you will no longer be able to access the course and all its materials. For that reason, we strongly recommend saving, printing and bookmarking course materials and your work as you progress through the course. There are no extensions for online courses.

Q    Can I transfer my course if I have a medical emergency, death in the family, etc? How does it work?
A    Yes. At SEI, we understand that sometimes ‘life happens.’ If you experience a personal, medical or family emergency and don’t feel you will be able to complete the course in time, contact your course instructor(s) right away – don’t wait until the last minute. Once you have provided SEI with the proper documentation (i.e. doctor’s note), you will be able to take the same course over again in the near future. This only applies to emergency-type situations however. Regardless of the scenario, you must contact SEI about your situation prior to your course end date. All inquires after your course ends will not be considered.

Q    What are my options if I am not able to complete the course in time because of a non-emergency based reason?
A    For all non-emergency based situations (i.e. personal work load increases, travel delays, car breakdowns, etc.), we have a "re-take" option that allows you to re-take the course for 1/2 price within one year of the start date of your original course.  All assignments will have to be re-submitted, as Blackboard will not retain or transfer any work from your original course to your re-take course. Regardless of the scenario, please contact SEI about your situation prior to your course end date.

•Q    Do I receive a certification upon completion of an online course?
A    Upon successful completion of an SEI online course, you will receive an SEI Certificate of Completion within 3-5 weeks. This is not an industry certification, but formal documentation from SEI (that you can frame!) that you completed a course with SEI. These are helpful documents when applying for a job or for documenting training history.

Q    Does SEI offer the NABCEP (North American Board of Certified Energy Practioners) entry-level certificate exam at the end of SEI's photovoltaic related online courses?
A    No. The entry level exam is as yet not offered during or after online PV courses.  However, upon successfully completing the first level online PV course (PV 101), you are eligible to take this exam.  SEI recommends that you also take PV202 and PV203 as well before taking the exam. Please refer to NABCEP’s ‘Approved Providers List’ (www.nabcep.org) to find proctors near you, or contact SEI to find out when and where their exam is offered next.

Q    Are there prerequisites to take an ‘advanced’ level online course?
A    Yes. To take the PV202 or PV203 course, you need to have either of the following:
(a) Successfully taken and passed the basic PV Design course (PV101 or comparable), or
(b) Successfully passed the advanced placement quiz (or been given special SEI permission). If you have not taken the basic PV Design Online course but feel you are qualified to jump into the advanced course, contact SEI to discuss your options.  Typically you will be asked to provide details on your background and experience, before taking the placement quiz.

Q    Once I have completed an online course, am I ready to start installing/building?
A    No. Please understand that SEI online courses are only intended as a solid foundation of knowledge. They are intended to give you the fundamentals necessary to ‘enter’ the field. Online courses must be accompanied by extensive field/hands-on experience before you can begin installing on your own. SEI recommends following up an online course with either: (a) a hands-on SEI workshop, (b) an internship or apprenticeship with an installer/builder in your field, or (c) employment with an installer/builder in your field.

Q. How do I sign up for PV 101 PREP?

A. When you register for any PV101 or PVOL101 course, you are automatically registered for PV 101 PREP.  The prep course is included in the cost of PV101 or PVOL101.  After registering, you will receive further instructions regarding logging on to the online instructorless PV101 PREP component.